Privacy policy

PRIVACY POLICY

Last updated: August 28, 2026

Habibi Plz (“Habibi Plz”, “we”, “us” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit habibiplz.com, purchase from us, create an account, subscribe to our communications, contact our team, or otherwise interact with Habibi Plz.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with Habibi Plz, we may collect:

Contact information
Name, email address, phone number, billing address and shipping address.

Order and transaction information
Products purchased, order history, payment confirmation, shipping information, returns, exchanges and related transaction details.

Account information
Information associated with your customer account, if you create one.

Shopping activity
Products you view, items added to your cart and other interactions with our store.

Customer support information
Information you provide when contacting us regarding an order, fit, sizing, product, wholesale inquiry, collaboration, press request or other support matter.

Device and usage information
IP address, browser type, device information, approximate location, pages viewed, referring URLs and interactions with our website.

We may collect this information using cookies, pixels and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

Process and fulfil orders
Process payments
Provide shipping and delivery updates
Manage returns, exchanges and customer support
Maintain customer accounts
Communicate with you about your purchases
Detect fraud and protect our website and customers
Improve our website, products and customer experience
Measure website and marketing performance
Personalize content and advertising
Send marketing communications where permitted by law
Meet legal, tax, accounting and regulatory obligations

3. SHOPIFY AND SERVICE PROVIDERS

Our online store is hosted by Shopify.

Shopify processes certain information necessary to operate our store, process transactions and provide ecommerce functionality.

We may also work with service providers that support areas including:

Payment processing
Shipping and fulfilment
Website hosting and technology
Analytics
Advertising
Email and communications
Customer support
Fraud prevention

These providers may process personal information only as necessary to provide their services to us and according to their own privacy obligations.

4. COOKIES, ANALYTICS AND ADVERTISING

We use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our store and measure marketing performance.

We may also use advertising technologies provided by third-party platforms to understand whether advertising leads to website visits, purchases or other interactions.

These technologies may collect information such as:

IP address
Device identifiers
Browser information
Pages viewed
Products viewed
Purchases and other website interactions

Where required by applicable law, non-essential cookies and tracking technologies will be used based on your consent.

You can also control cookies through your browser settings and any privacy or cookie controls available on our website.

5. MARKETING COMMUNICATIONS

If you subscribe to Habibi Plz communications, we may send you news, product drops, offers and other marketing messages.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing does not prevent us from sending transactional messages related to an order, account or customer service request.

6. HOW WE SHARE INFORMATION

We may disclose personal information where reasonably necessary to:

Operate our store
Process payments
Fulfil and ship orders
Provide customer support
Conduct analytics and marketing
Prevent fraud or security incidents
Comply with legal obligations

We may also disclose information in connection with a corporate transaction such as a merger, acquisition, restructuring or sale of all or part of our business.

We do not disclose personal information for purposes unrelated to operating, improving or promoting our business except where permitted or required by law.

7. INTERNATIONAL PROCESSING

Habibi Plz operates internationally.

As a result, personal information may be processed or stored outside your province, state or country, including by Shopify and other service providers.

Privacy and data protection laws may differ between jurisdictions.

Where required, appropriate safeguards will be used for international transfers of personal information.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing transactions
Maintaining business and financial records
Providing customer support
Preventing fraud
Resolving disputes
Meeting legal and regulatory obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

9. SECURITY

We take reasonable administrative, technical and organizational measures to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your personal information is used or disclosed
Request portability of certain information
Object to or restrict certain processing
Opt out of certain marketing communications
Submit a complaint regarding our handling of your information

These rights may be subject to exceptions under applicable law.

We may need to verify your identity before completing certain requests.

To submit a privacy request, contact:

hello@habibiplz.com

11. QUEBEC AND CANADIAN RESIDENTS

Where applicable, Habibi Plz handles personal information in accordance with Canadian privacy requirements and Quebec privacy legislation.

Requests relating to access, correction, withdrawal of consent or other privacy rights can be sent to our privacy contact at:

hello@habibiplz.com

Privacy Officer / Responsable de la protection des renseignements personnels
Habibi Plz

12. EUROPEAN AND UK RESIDENTS

If applicable data-protection legislation in the European Economic Area or United Kingdom applies to you, our processing of personal information may rely on legal bases including:

Performance of a contract
Consent
Compliance with legal obligations
Legitimate interests

You may also have additional rights relating to access, correction, deletion, restriction, portability, objection and withdrawal of consent.

You may lodge a complaint with your local data-protection authority where applicable.

13. CHILDREN

Our website and products are not intended for children who are not legally permitted to purchase or use our services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, contact hello@habibiplz.com.

14. THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security or content practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.