ALO? / SERVICE CLIENT

ALO, HABIBI.
LET’S SORT IT.

Orders, shipping, sizing. Find the answer here, or get in touch with a real HBB.

How much is shipping?

Shipping charges and available delivery options are shown at checkout after you enter your address. Read our shipping policy for details before you order.

Where is my order?

Check your shipping confirmation for tracking information. If you need an update, contact ALO? with your order number and the email used at checkout.

How do I choose my size?

Check the measurements and fit information on the product page. Sizing can vary between pieces. Send us the product name and your sizing question through ALO? and we’ll help you choose.

How do pre-orders work?

A pre-order reserves a product before it is ready to ship. Payment is collected at checkout. The product page shows the dispatch estimate. Orders containing pre-order and in-stock items may ship together when the pre-order is ready.

Read the full pre-order terms.

Can I return my order?

Return eligibility, exclusions and the steps to follow are explained in our return policy. Check the policy for your item before ordering, or ask us if you are unsure.

Can I change or cancel an order?

Email hello@habibiplz.com as soon as possible with your order number. Once fulfillment begins, changes or cancellations cannot be guaranteed.

How can I create or collaborate with Habibi?

Start at Build with Habibi. For wholesale, creative projects or another idea, tell us about it through ALO?.